Information for customers about Coronavirus (COVID-19)

We are continuing to follow Government and Public Health England advice in regards to Coronavirus (COVID-19). For information and updates on our services. Click here.

Important Information
Coronavirus (COVID-19)

This page was last updated on 20-04-20.

This page is for anyone who requires information and updates about how we are dealing with the current Covid-19 pandemic. 

Please note that as of the 19th March, Barley View is closed to the public. Our priority is ensuring the health and safety of our residents and staff, and we thank you for your understanding and support during this difficult time.

We are continuing to adhere to the latest Government guidance in regards to residential care provision and more on this can be found here 

A message from our Head of Care, Jane Williamson to all friends and family of Barley View.

16th April 2020

Thank you for all your support. A message from our Head of Care to all friends and family of Barley View.

Posted by Whitworth Care on Thursday, 16 April 2020

Information for relatives and family members of residents in our care home

1. My family member is a resident, can I visit them?

Our care home is currently closed to visitors and has been since Thursday 19th March.

We appreciate this time will be incredibly hard and emotional for you, your family and your loved one in our care, however we have had to take this very difficult decision to severely restrict people going into our homes to minimise the spread of Coronavirus and keep our residents and colleagues as safe as possible.

As soon as this changes, we will update this page and the home will be in touch to let you know you’re able to see your loved one.

2. If I can’t visit my loved one, can I find out how they are and what is going on in the home?

We’ll be continuing to post updates on what we’re up to at Barley View through our social media channels. If you’re able to, please go to Facebook, and like Whitworth Care and for Twitter it’s @Barley_View to get the latest updates. Please note, you will be unable to find out the condition of specific residents through these pages, but you will get an understanding of the latest updates and activities we’ve got going on.

Our staff are also working hard to provide a series of activities for the residents, as well as using technology to help families stay in touch through the use of software such as Skype. Please speak to our Business Manager, Gemma Dailey on 01706 659917 if you would like to organise this.

If you’re not able to access any of these options, please contact us to arrange how you can receive updates on your loved one, and the activities from the home.

Our staff on duty will be pleased to provide you with the latest updates and information on your relative or friend. You can also call and speak to our Registered Manager, Angela Hawes about any care and wellbeing queries.

3. How can you guarantee the level of care for my family member at this time?

Our fantastic colleagues are working around the clock to ensure our residents are receiving excellent care and support as always, so please rest assured your loved ones are in compassionate and caring hands.

We’re working really hard to support our residents and are still recruiting to ensure the staffing levels are maintained so that we continue giving your loved one the fantastic care and support they deserve.

In addition, we are continuing to follow our strict policies on infection control as well as guidance from Public Health England.

If we have a suspected or confirmed case of coronavirus, then we will isolate the resident and care for them in their own room. Carers will wear appropriate personal protective equipment (PPE).

For more information about joining Barley View at this time, visit our current vacancies page.

If you have any further enquiries, you can email us at enquiries@whitworthcare.org.uk or call 01706 344534.